![]() ![]() Shine Trim, at its sole discretion, reserves the right to evaluate inquiries for exchanges or store credit on a case by case basis. Returnable item(s) must be in their original condition, unaltered in any way. Return/exchange requests must be made within 14 days from date order was shipped. Otherwise, all returnable items must be approved and authorized by Shine Trim prior to return shipment. Items sold by the yard (ie trimmings, rhinestone banding, lace).Please keep in mind that because we specialize in handmade products that are timely in nature and use, we DO NOT accept returns or exchanges on the following items: We will happily assist you directly so that you feel confident in your purchase. We encourage you to contact us with any questions or concerns you may have about an item before you place an order. We strive to offer great products at very competitive prices and take pride in the satisfaction of our customers. International orders are shipped via the United States Postal Service and may be subject to duties and taxes. Overnight shipping is not available for international orders. Shipping may take longer to other parts of the world. International deliveries usually take 6-10 business days (Priority) or 3-5 business days (Express) to Canada and Western Europe. Click here for more information on the USPS rate increase. New rates are reflected in the chart above. Because of this we've had to adjust our rates accordingly. (6-10 business days) tracking NOT availableĪTTENTION DOMESTIC AND INTERNATIONAL CUSTOMERS: As of Jan.27,2013, the US Postal Service has increased their rates for both domestic and international shipping. ![]() INTERNATIONAL (EXCEPT CANADA) Shipping and Handling (6-10 business days) tracking IS available Domestic Shipping Costs (Within the U.S.) If an item is backordered or out of stock we will alert you within one business day. If Monday is a holiday, your order will ship Tuesday. If you place an order on Friday after 12 PM EST, Saturday, or Sunday, your package will ship on the following Monday. We do not ship on Saturdays, Sundays, or holidays. Orders placed after 12PM EST are usually shipped the next business day. Orders placed before 12PM EST on a non-holiday weekday are usually shipped the same day. If you prefer that your order be shipped with tracking information, select FedEx Ground delivery. USPS orders are shipped First Class with delivery confirmation only (no detailed tracking). We offer shipping through the following carriers: United States Postal Service and FedEx Ground for standard delivery and FedEx Express for expedited delivery. ![]()
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